Privacy Policy

1. Introduction

Welcome to Propfusion ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

By accessing or using our Platform, you consent to the practices described in this Privacy Policy. If you do not agree with the policies and practices outlined here, please do not use our Platform.

For the Propfusion mobile app, our Mobile App Privacy Policy describes exactly what the app collects, who receives it and how to delete your account. Where it differs from this Privacy Policy, the Mobile App Privacy Policy is what applies to the app.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, account preferences, and profile information.
• Identity Verification: Government-issued identification documents, when required for certain transactions or services.
• Financial Information: Payment details, transaction history, and billing information.
• Business Information: Details about contacts, leads, and business activities you manage in our CRM.

2.2 Automatically Collected Information

When you use our Platform, we automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, IP address, mobile network information, and browser type.
• Usage Information: Pages visited, features used, search queries, clickstream data, and time spent on the Platform.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you connect your account to our Platform.
• Business partners, such as CRM integration services or business agencies.
• Public databases and business records.
• Credit reporting agencies for verification purposes.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Platform and services.
• Processing transactions and managing your account.
• Connecting businesses with their customers through our CRM.
• Personalizing your experience and delivering relevant content and business recommendations.
• Communicating with you about your account, updates, and promotional offers.
• Analyzing usage patterns to enhance our Platform's functionality and user experience.
• Ensuring the security and integrity of our Platform.
• Complying with legal obligations and enforcing our terms of service.
• Resolving disputes and troubleshooting problems.

4. Sharing and Disclosure of Information

We may share your information with the following parties:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processors and financial institutions.
• Cloud storage and hosting providers.
• Analytics and data analysis services.
• Customer support and communication platforms.
• Marketing and advertising partners.

4.2 Business Professionals and Partners

When you express interest in a service or integration, we may share your information with relevant business professionals, partners, or service providers to facilitate your request.

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information.
• Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our Platform, you consent to the transfer of your information to countries outside your country of residence, including the United Arab Emirates, which may have different data protection rules than those of your country.

When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your device. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Platform may be inaccessible or not function properly.

For more information about the cookies we use, please see our Cookie Policy.

10. Third-Party Links and Services

Our Platform may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of the Platform after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

13. Mobile Applications

The Propfusion app for iPhone and Android is covered by our Mobile App Privacy Policy, which lists what the app collects, the device permissions it asks for, who receives the data and how long it is kept. In short:

• The app asks for camera, photos, microphone, location and notification access only for the features described in the Mobile App Privacy Policy. It does not read your phone's contacts or calendar.
• The app has no advertising and does not include an analytics or crash-reporting SDK.
• You can delete your account in the app (Profile, then Delete Account) or by email, as described on our Delete your account page.