Integrations

Portals, WhatsApp and ads, all in one CRM

Propfusion links the services your brokerage already uses. Portal leads arrive on their own, listings go out to Property Finder, Bayut and Dubizzle, and WhatsApp and email leave from your company's own accounts. An admin sets each one up once, under Settings › Integrations.

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  • Property Finder, Bayut & Dubizzle
  • WhatsApp Business API
  • Meta lead forms & Conversions API
Propfusion CRM: Integrations for Property Finder, Bayut, Meta Ads, Google Ads, WhatsApp and more, with Property Finder import buttons

How it works

  1. Step 1

    Open Settings › Integrations

    Admins with the Manage settings permission see every connection on one page.

  2. Step 2

    Paste a key or click Connect

    Portal API keys are entered once. Facebook, Google Ads and WhatsApp connect with their own sign-in.

  3. Step 3

    Leads in, listings out

    New enquiries land in your leads list with their source. Listings publish to the portals you choose.

Integration guides

Integration guides

How each connection works: what you connect, who sets it up, and what your team sees in the CRM afterwards.

Every lead source

Every enquiry lands in one leads list

No more copying leads out of portal inboxes and Facebook. Each lead arrives with its source attached, so you know which portal or campaign brought it and can route it to the right agent.

Property Finder
WhatsApp, email and call leads, pushed by webhook
Bayut & Dubizzle
Call and WhatsApp leads, through the portals' webhook keys
Facebook & Instagram
Lead forms from your connected Facebook pages
Your website
Enquiry forms posted to the CRM's lead API
Company phone lines
Unknown callers can become leads, tagged with the number's source
Propfusion CRM: Source column showing Bayut, Property Finder, Website, Facebook, Dubizzle and Referral badges

What each integration does

Portals, messaging, ads, phone lines and your website, each doing real work inside the CRM.

Portals

Property Finder, Bayut and Dubizzle: listings out, leads in

Add a listing once with its permit number and choose where it goes. Propfusion publishes it to Property Finder, Bayut and Dubizzle, shows whether it is live on each portal, and brings the portals' enquiries straight into your leads list.
  • Switch each portal on or off per listing, and pick the agent shown on it
  • Import your current listings and agents from Property Finder and Bayut, without overwriting your own edits
  • Portal status on every listing, with problems flagged so you can fix them
  • Bayut Standard publishes to Bayut and Dubizzle; Exposure Basic to Bayut only
Propfusion CRM: Listing Portals panel with on/off toggles and an agent per portal for Bayut, Dubizzle, Property Finder and your website

Messaging

WhatsApp Business and email from your company's own accounts

Connect the company's official WhatsApp Business number through Meta, then send approved templates, run broadcasts and answer clients from WhatsApp Pro. System emails and campaigns go out from your own mail server, so clients see your domain.
  • Account status, messaging limit and calling status for the number at a glance
  • Campaigns with delivered and read counts, keyword auto-replies and an opt-out list
  • SMTP or Amazon SES for password codes, portal invites, owner reports and campaigns
Propfusion CRM: WhatsApp Pro auto-replies with a welcome message, an away message and business hours for each day

Ads

Meta lead forms, straight into the pipeline

Connect your Facebook pages and match each lead form's questions to CRM fields. New Facebook and Instagram leads arrive in real time and are shared out to your agents. The Meta Conversions API then tells Meta which leads became real buyers, so your campaigns aim at better clients.
  • Import past form leads too; leads already in the CRM are skipped
  • Share each form's leads by round robin or a distribution plan with weights per agent
  • Connect the company's Google Ads account from the same Settings page
Propfusion CRM: Lead distribution plans by portal source, each with a strategy, team size, response SLA and pool-guard deadline

Telephony

Call clients from company numbers, logged on the lead

Connect your phone line and the Call button on a lead rings the agent first, then the client. Every call, answered or missed, is saved on the lead with its recording. In the UAE our pick is a Yeastar P-Series PBX from a TDRA-licensed partner on an e& or du line; Telnyx covers numbers abroad, and any phone system that sends signed call events can connect.
  • A missed call creates a call-back task and alerts the team leader if nobody calls back
  • Your recording notice, a retention period, a do-not-call list and an access log
  • Unknown callers can become new leads, tagged with the tracking number's source
Propfusion CRM: Calls page with calls made, connected rate, talk time, missed calls, a by-agent table and recordings to play or download

Website & API

Your website and tools, fed from the CRM

Show your live listings, developers and agents on your own website, and send its enquiry forms into the CRM as leads. Website API tokens let your site or a Google Sheet read CRM data, and the lead webhook sends every new lead to an address of yours.
  • A Developer Portal that lists every endpoint and its fields
  • Tokens with a label and expiry date, shown once and revocable at any time
  • Choose which lead sources the webhook sends on
Propfusion CRM: API docs for Get Leads with query parameters, a bearer token field, a cURL snippet and a test playground

Screens show the Propfusion Demo Realty sample workspace. All people, listings and numbers are fictional.

And more

More connections, same Settings page

  • Bayut & Dubizzle XML feed

    Your listings feed address, with ready-written emails asking the portals to activate it and the lead push.

  • Stripe payments

    Take online payments in the holiday-home booking system.

  • Live alerts in the app

    Leads from every connection reach agents in the Propfusion app for iPhone and Android, the moment they arrive.

  • AI without your own key

    Summaries, property suggestions and PropFusion AI run on Propfusion's servers. No OpenAI key needed.

Keys stay with the people who need them

An integration key is like a password for your company's account with that service. Propfusion keeps them out of agents' reach and out of the browser.

How we protect your data

  • Settings › Integrations needs the Manage settings permission, and Property Finder, Bayut, Stripe and phone-provider keys also need Manage integrations. Plain agents never see these pages.

  • Phone-provider keys are stored encrypted. They and the Stripe secret key are used only by the server.

  • Saved phone-provider keys and the Stripe secret key show only their last four characters, and Website API tokens are shown once, then masked.

FAQ

Questions about integrations

Who can set up integrations?

Admins whose role includes the Manage settings permission. They see every connection under Settings › Integrations, and saving Property Finder, Bayut, Stripe or phone-provider keys also needs the Manage integrations permission. Agents never see these pages or the keys behind them.

Which portals can Propfusion publish to?

Property Finder, Bayut and Dubizzle. You choose the portals on each listing, and the listing shows whether it is live on each one. With Bayut, the Standard package publishes to Bayut and Dubizzle, and Exposure Basic to Bayut only.

Do portal and Facebook leads arrive on their own?

Yes. Property Finder pushes its WhatsApp, email and call leads by webhook, Bayut and Dubizzle send call and WhatsApp leads through their webhook keys, and Facebook and Instagram lead forms arrive in real time from your connected pages. Each lead keeps its source.

Can we import the Facebook leads we already have?

Yes. Past form leads can be imported too, and any lead already in the CRM is skipped, so nothing is duplicated.

Can our own website send enquiries to the CRM?

Yes. Your website's enquiry forms post to the CRM's lead API, and Website API tokens let your site show live listings, developers and agents. The Developer Portal lists every endpoint and its fields.

Do we need our own OpenAI key for the AI features?

No. Summaries, property suggestions and PropFusion AI run on Propfusion's servers and are included up to a monthly AI allowance, so no AI key is needed and none reaches the browser. A company that uses more can add its own key.

Related features

Bring every lead source into one CRM

Start a free trial, connect Property Finder and Bayut, and see the next portal enquiry arrive in your leads list.

Start free trialBook a demo

7 days free · No card needed